For most people I know, AIM is the main chat client. For email, gmail really seems to be gaining ground. Therefore, a few new features from Google Talk may serve useful to gmail users. This article is worth a read. I especially like the voicemail feature. It may really serve useful for those who want to leave a message without taking the time to type an email.

Voicemails can now be left for friends who do not answer calls through
Google Talk. Unlike File Transfers above, this feature does not require
that the friend use the Google Talk client. In that case, they’ll
receive an email with the message attached as an audio file. Voicemails
can be up to 10 minutes long, and messages can be left for people
online without calling them directly by clicking the down arrrow from
any profile card or chat window. Voicemail will also automatically kick
in after 4 rings.

You might find some of these features useful.

http://www.techcrunch.com/2006/07/28/google-talk-swings-back/trackback/

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